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Welcome to Golf Fairway Fit Sales Store (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website www.golffairwayfit.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Website Use

1.1 Eligibility

Our website and services are intended for golf enthusiasts aged 18 years or older who reside in our service areas (excluding restricted regions in Asia and other remote areas).

1.2 User Responsibilities

  • Provide accurate and complete information when creating an account or making purchases
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Comply with all applicable laws and regulations

1.3 Prohibited Activities

You may not:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the website
  • Use automated systems to extract data from our site

2. Products and Services

2.1 Product Descriptions

We specialize in premium golf equipment including:

  • Golf accessories and apparel (belts, bags, etc.)
  • Equipment from top brands (Callaway, Cobra, Bridgestone, etc.)
  • Golf balls and electric trolley batteries
  • Specialty items from Ben Sayers and Big Max

We make every effort to display product colors and features as accurately as possible, but slight variations may occur.

2.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product without notice.

2.3 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices at any time, but price changes will not affect confirmed orders.

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse any order for any reason.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at the time of order. By providing payment information, you confirm you have permission to use the payment method.

3.3 Order Confirmation

You will receive an order confirmation email once your payment is processed. This constitutes our acceptance of your order.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and public holidays).

4.2 Shipping Options

  • Standard Shipping (£12.95): Via DHL or FedEx, delivered within 10-15 business days after dispatch
  • Free Shipping: Via EMS for orders over £50, delivered within 15-25 business days after dispatch

4.3 Delivery Restrictions

We cannot ship to certain remote areas in Asia and other regions. International customers are responsible for any customs duties, taxes, or import fees.

4.4 Delivery Issues

If your order hasn’t arrived within the estimated timeframe, please contact us at [email protected].

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery. To be eligible:

  • Items must be unused and in original condition with all tags attached
  • Original packaging must be intact
  • Proof of purchase must be provided

5.2 Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns of:

  • Golf balls removed from original packaging
  • Electric trolley batteries
  • Personalized or custom-ordered items

5.3 Return Process

  1. Email [email protected] with your order number and return details
  2. We’ll provide a Return Merchandise Authorization (RMA) number
  3. Ship items to our UK warehouse with the RMA clearly marked
  4. We’ll process your refund/exchange within 2-3 business days of receipt

5.4 Refunds

Refunds are issued to the original payment method:

  • Credit/Debit Cards: 3-5 business days
  • PayPal: 1-3 business days

Original shipping fees are non-refundable.

6. Intellectual Property

All content on our website, including text, graphics, logos, and product designs, is our property or the property of our licensors and is protected by intellectual property laws. You may not use any content without our express written permission.

7. Liability Limitations

7.1 Product Use

Golf equipment should be used as intended by the manufacturer. We are not liable for any injury or damage resulting from improper use.

7.2 Website Availability

We strive to maintain uninterrupted service but cannot guarantee the website will always be available or error-free.

7.3 General Limitation

Our total liability for any claim related to your use of the site or products is limited to the purchase price of the products in question.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our website with a new effective date. Continued use of our site after changes constitutes acceptance of the new terms.

10. Governing Law

These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Information

For questions about these Terms or our services:

Golf Fairway Fit Sales Store
69 Alverthorpe Rd
Wakefield, GB WF5H 3SB
Email: [email protected]

Note: These Terms and Conditions are designed to provide a fair and transparent framework for both Golf Fairway Fit and our valued customers. We’re committed to your satisfaction and welcome any questions about these policies.